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Refund Policy
At Kidloza, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help with a straightforward refund and return process.
1. Items must be returned within 30 days of purchase.
2. Products must be unworn, unwashed, and in their original condition with tags attached.
3. Certain items, like sale items or personalized products, may not be eligible for refunds. Check individual product pages for details.
1. Contact Us: Reach out to our customer support team at kidloza67@gmail.com with your order number and reason for return.
2. Ship the Item Back: After confirmation, send the item back to the return address provided.
3. Receive Your Refund: Once we receive and inspect the item, we’ll process your refund within 5-7 business days. The amount will be credited to your original payment method.
1. Shipping Costs: Return shipping fees are the responsibility of the customer unless the item is faulty or incorrect.
2. Processing Time: Please allow up to 7 business days for refunds to appear in your account after processing.
If you have any further questions about our refund policy, feel free to reach out! We’re here to make your Kidloza shopping experience as smooth and enjoyable as possible.
Eligibility for Refunds
1. Items must be returned within 30 days of purchase.
2. Products must be unworn, unwashed, and in their original condition with tags attached.
3. Certain items, like sale items or personalized products, may not be eligible for refunds. Check individual product pages for details.
How to Request a Refund
1. Contact Us: Reach out to our customer support team at kidloza67@gmail.com with your order number and reason for return.
2. Ship the Item Back: After confirmation, send the item back to the return address provided.
3. Receive Your Refund: Once we receive and inspect the item, we’ll process your refund within 5-7 business days. The amount will be credited to your original payment method.
Additional Information
1. Shipping Costs: Return shipping fees are the responsibility of the customer unless the item is faulty or incorrect.
2. Processing Time: Please allow up to 7 business days for refunds to appear in your account after processing.
If you have any further questions about our refund policy, feel free to reach out! We’re here to make your Kidloza shopping experience as smooth and enjoyable as possible.